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CYL Privacy Policy

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1. Introduction

Sheri Turrell Psychology Corporation, carrying on business as Life in Balance Therapy, (“us”, “our” and “we”) respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. We have adopted this Privacy Policy to explain our privacy practices with respect to how we collect, use and disclose your personal information when you access our website and any related software, materials, services or courses (collectively, the “Services”) offered by us.

2. Consent

By accessing or using our Services, you accept the terms of this Privacy Policy and consent to our collection, use, disclosure of your personal information as described herein and for all other purposes permitted by applicable laws. If you do not accept the terms of this Privacy Policy, do not access or use our Services.

3. Minors

Our Services are not intended for persons under the age of majority. No one under the age of majority may provide any personal information on or through the Services. We do not knowingly collect personal information from persons under the age of majority. If we learn we have collected or received personal information from a person under the age of authority without verification of parental consent, we will delete that information. If you believe we might have any information from or about a person under the age of majority, please contact us at

4. Collection of Personal information

Personal information means any information about an individual from which that person can be identified.

We may collect the following personal information when you submit information through our Services: 

  • Identification information such as your name. 

  • Contact information such as your email address and phone number; and

  • Financial data such as bank account and payment card details.

We may automatically collect the following personal information as you interact with our Services: 

  • Usage data about how you use our Services, including your access date and time, unique device identifiers and Internet Protocol (IP) address.

5. Use of Personal Information

We may use personal information about you for the following purposes: 

  • To provide you with our Services;

  • To contact you about our Services;

  • To track and analyze usage in connection with our Services;

  • To customize, improve and enhance our Services, including the functionality of our Services;

  • To protect our rights or property or the security or integrity of our Services;

  • To respond to you or to send news and information including our electronic newsletters based on your communication preferences and applicable law;

  • To identify you;

  • To investigate security breaches and other potentially prohibited or illegal activities;

  • To comply with applicable law, regulation, legal process or governmental request; and

  • For any other purpose disclosed to you.

6. Disclosure of Personal Information

We may disclose your personal information as follows: 

  • With service providers to provide, maintain and improve our Services;

  • When permitted or required by law, such as in response to a subpoena or other legal process or governmental request;

  • To meet legal obligations, including but not limited to regulatory reporting obligations;

  • If we believe a disclosure is reasonably necessary to (i) enforce or comply with our terms or other applicable agreements or policies, (ii) to protect our rights or property, or security or integrity of our services, or (iii) to protect us, our users or the public from harm or potentially prohibited or illegal activities; and

  • With your consent.

7. Security

We endeavour to protect and secure personal information using security safeguards appropriate to the nature and scope of our activities and the sensitivity of the personal information.

Although we make reasonable efforts to protect personal information, there is always some risk involved in transmitting information over the Internet. As a result, we cannot guarantee that personal information will be protected against disclosure, loss, misuse or alteration. In the event that information in our possession or control is compromised as a result of a security breach, we will take reasonable steps to investigate the situation and where appropriate, notify the users whose information may have been compromised and take other steps in accordance with applicable laws or regulations.

8. Retention and Deletion

We retain personal information only as long as necessary to fulfill the purpose(s) for which such information was collected unless longer retention is required by law. Any such information that is no longer required is either shredded or deleted.

9. Thinkific Privacy Policy

Our course and site is hosted by Thinkific Labs Inc. (“Thinkific”). They provide us with the online course creation platform that allow us to provide our Services to you including receipt of payments from you.

Your personal information and other data is stored and processed through Thinkific’s data storage, databases, and the general Thinkific application. Thinkific’s privacy policy is located at [insert link] and its Terms of Service are located at [insert link].

10. Third Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, many third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our course website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy.

11. Links

When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

12. Cookies

Our Services may use cookies to collect and store certain information. A cookie is a data file transferred to your device that allows us to maintain your unique preferences when visiting and navigating our website. The information collected is anonymized and technical in nature and includes time of access, and in some cases, device or network information (i.e. Internet Protocol (IP) address or the manufacturer of a mobile device). We may use this information for business purposes (related to analytics) and to ensure that your access to our Services are optimized for user experience and you consent to these uses.

We may use different types of cookies, including: 

  • user input cookies

  • authentication cookies

  • analytics cookies

You can choose how cookies are handled by your device through your browser settings. Each browser has different settings, so we recommend that you locate the “Help” menu within your browser to learn about how to change cookie preferences. If you are concerned about the use of cookies, you can disable them or block them from your browser. If you choose to block or disable cookies at any time, the Services may not function properly, and certain features may not be available.

13. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time, so please review it whenever you access the website. Modifications will take effect immediately upon their posting on the website. If we make material changes to this Privacy Policy, we will notify you that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

14. Questions and Concerns 

You may contact us using the contact information below if: (a) you have questions or comments about our Privacy Policy; (b) wish to access, delete, or correct personal information you have submitted; or (c) wish to withdraw your consent to sharing your personal information with others: 

Sheri Turrell Psychology Professional Corporation

137 Roncesvalles Avenue, Suite 208

Toronto, Ontario



We will respond to your request and, if applicable and appropriate, make the requested change as soon as reasonably practicable. Please note that we may not be able to fulfill certain requests while allowing you access to certain benefits and features of our Services.


Last updated:  March, 2023

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